The studio's policies

Sets are booked ahead, and a deposit holds your time and goes toward your service. The booking page shows the amount. Fills, removal and repairs don't need a deposit. When someone cancels, same-day openings show on the booking page.

Please tell us 48 hours ahead if you need to cancel or move your time. Running late? You have a 15-minute grace period. After that the set may be shortened, or moved to another day.

If you miss your time without telling us, the deposit stays with the studio. To rebook, text us and we'll find the next opening.

One guest may sit with you. We don't do children's services, and the tables have lamps and tools within reach, so a child can come along only with another adult who stays with them.

Tell us if you have reacted to a nail product, or if you have a cut or an infection on your hands. We may ask you to see your doctor first. A reaction can happen with any gel, so tell us right away if you feel burning or itching.

Send your reference picture before the day so we can plan the time. Come with bare nails if you can, or book removal first if your nails were done elsewhere. Wear sleeves that push up past your wrist.

If a nail lifts or chips, tell us within a week and we'll look at it. Please don't pull gel off yourself; book removal and we'll take it off gently. A fix is a redo of the nail, not a refund.

Tips are welcome and never expected. You can leave one for your artist by card or in cash when your set is done.